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OSP Field Manager

Job Summary
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As a Field Manager, you will be responsible for the day-to-day field activities in your assigned market.

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering & Operations Team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating all types of maintenance, and monitoring a myriad of metrics to ensure everything is in peak condition. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.

As a Field Manager, you will be responsible for the day-to-day field activities in your assigned market.

Responsibilities
Operate and maintain the network to achieve 99.99% availability and an excellent customer experience. Perform proactive planned/preventive maintenance on an ongoing basis; respond to network outages quickly and safely.
Oversee daily Field Activities for your assigned market and promote a safe workplace. Coordinate team activities and workload through milestone and objective tracking along with metric reporting.
Keep apprised of all Civil Projects in your assigned market so close coordination without damage will occur. Work closely with the builders and municipalities to ensure we are notified of construction projects and ensure the safety of our fiber pant as well as take advantage of open trenches.
Support New Builds by providing expertise, testing and acceptance; perform New Plant Testing and Acceptance to ensure exceptional quality of Google Fiber service. Support new build installation efforts and maximize network uptime and promptly repair network failures due to outages and incidents.
Promote a safe and fun work environment. Be responsible for safety inspections, run safety meetings and safety trainings when necessary with staff.

Requirements
BA/BS degree in a technical field
5-10 years of field experience with Fiber (i.e. splicing and placing)
Experience in all aspects of Outside Plant Design, Construction and Operations.
Strong understanding of OSP and ISP technologies, vendors and the industry.
Detailed understanding of communications construction processes (OSP Placing, OSP Splicing, ISP).
Flexible work schedule that may include weekends, evenings, holidays and on-call.
Ability to analyze data using logic and reason to make sound decisions/recommendations.
Excellent written and oral communication skills.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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